Lead Times
Engraved, Printed, Embroidered – will be despatched between 1-4 days* 
Ceramic, Candles & Printed Glass – will be despatched between 4-6 days* 

* All orders placed before 11am will go into production the same day, all orders after 11am will be classed as the next working day.  
Express Service
Lead Time
Engraved, Printed, Embroidered* – if ordered before 11am item will be dispatched the same day, if order is placed after 11am item will be despatched the next working day. 
Ceramic, Candles & Printed Glass *– are not available for next day delivery but will be marked as express delivery (despatched between 3-5 days and delivered the next day via courier). 
Please ensure you select the correct delivery service at the checkout

* Please Note - orders that contain more than 3 items with different processes cannot be guaranteed Next Day or Express delivery.  
* Deliveries to Southern Ireland and Northen Areas of Scotland are despatched via a two day service.